HomeLight Reviews: Are Their Services Worth the High Fees?

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Edited By:

Kabya Kalbalia

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Edited By:

Kabya Kalbalia

Editor . Houzeo
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256 Articles
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Nov 2024 Contributor Since
About Kabya Kalbalia is a senior writer who reviews Flat Fee MLS companies across the U.S. and compares what they really cost home sellers. She turns dense pricing and market data into clear steps that help owners pick the right platform and protect their bottom line.
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Reviewed By:

Dan Farber

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Reviewed By:

Dan Farber

Reviewer . HelloSold LLC
19 Years of Experience
100+ Transactions Closed
$500K to $2M Price Range
About Dan Farber is a real estate broker with HelloSold Realty, based in Coconut Creek. A seller-focused broker, he works across South Florida's Broward and Palm Beach counties, from Boca Raton to Coral Springs, handling everything from investment properties to luxury estates. His institutional property-management background gives him a pricing-first approach based in precise market analysis.
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  • Published Oct 08, 2022
  • Updated Oct 12, 2026
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User Rating (13 Reviews)
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HomeLight is a real estate agent referral company that connects home sellers and buyers with local agents based on their needs. They also help sellers get cash offers with their Buy Before You Sell program. However, HomeLight has faced a lawsuit for unwanted calls and has been accused by a rival company of false advertising.

Pros

  • One platform offering multiple real estate services, from agent referrals and financing to home valuations and cash offers.
  • Extensive network of real estate agents.
  • Buy Before You Sell option.

Cons

  • Constant spam calls and mails.
  • No scope for commission savings.
  • Cash-offer seekers may be pushed toward the traditional Realtor route.

HomeLight is a real estate agent referral company founded by Drew Uher in 2012. The platform connects buyers and sellers with local real estate agents. They have also expanded into a broader real estate platform with services covering home valuations, financing, cash offers, and more.

For sellers, HomeLight can recommend an agent or offer an alternative through Simple Sale, their cash-offer program. Their other services include Buy Before You Sell, Trade-In, Home Loans, and more.

However, a wide service lineup does not mean every seller will have a smooth experience. HomeLight complaints point to excessive calls and texts, contact information being shared with agents, unreliable customer support, and sellers seeking their Simple Sale cash offers program being steered toward working with Realtors instead.

Those concerns become more significant because some of the same issues raised in reviews have also surfaced in legal disputes. A 2026 federal TCPA class action against HomeLight alleges repeated unsolicited calls and texts. Separately, HomeLight’s rival, HomeOpenly, published claims accusing them of illegal price fixing and other misconduct, although HomeLight denied the claims.

No, not necessarily for every home seller. HomeLight offers several selling options, but limited commission savings, mixed service experiences, and their agent-focused model can make it less appealing if you want to reduce costs or sell for cash.

Here is a breakdown of HomeLight’s drawbacks:

  • Limited Commission Savings: HomeLight connects you with traditional agents, so you generally still pay a 3% agent commission. This may not be the best fit if minimizing selling costs is your priority.
  • Agent-Focused Model: HomeLight’s core business is matching sellers with agents. As per reviews, even if you are looking for a cash offer, you may instead be encouraged to consider a traditional Realtor-assisted sale.
  • Inconsistent Customer Service: Some reviews mention poor follow-up, communication issues, and inconsistent support. Your experience can also vary depending on the agent you are matched with.
  • Referral Fee Incentives: HomeLight takes a percentage of the agent’s commission as a referral fee. As a result, your agent might not agree to negotiate and lower their listing commission.

My Advice: Compare HomeLight with alternatives before committing. If you want to avoid traditional commissions or compare multiple cash offers, explore options that give you more control over the sale.

Key Takeaways

  • What is HomeLight? HomeLight is a real estate company that can connect you with top-performing agents, make cash offers, provide lending solutions, and more.
  • HomeLight has a 4.5-star rating from 535 Google reviews and 2.2 stars from 8 Trustpilot reviews. They also have a 2.8-star rating from 68 Yelp reviews and 1.7 stars from 22 BBB reviews.
  • HomeLight provides nationwide services.
  • HomeLight has faced legal disputes, including a 2026 federal TCPA class action alleging unsolicited calls and texts.
  • HomeLight connects sellers with agents who may charge a 3% commission and also offers possibly lowball cash offers. In contrast, Houzeo offers a Flat Fee MLS service without traditional agent commissions. Clever Offers connects sellers with multiple cash buyers, while UpNest matches homeowners with agents and offers transparent commission rates.

Is HomeLight Legitimate?

Yes, HomeLight is a legitimate real estate company founded by Drew Uher in 2012. According to their website, they have partnered with more than 30K agents and lenders, have served 1M+ clients, and support over $1B of real estate transactions.

However, being a legitimate company does not mean HomeLight has been free of legal disputes. They have faced legal issues over the years which you should learn more about before making a decision.

What Legal Disputes Has HomeLight Faced?

HomeLight has faced legal challenges related to their marketing and website practices, with plaintiffs alleging unwanted contact and accessibility barriers. The cases involve different laws and are at different stages.

  • Hopkins v. HomeLight (2026): A plaintiff named Hopkins alleged that HomeLight kept calling and texting people who hadn’t asked to be contacted, including numbers that should have been off-limits under telemarketing rules. HomeLight asked a Washington federal court to dismiss the case, but the court denied that request in July 2026, allowing the class action to move forward.
  • Rendon v. HomeLight (2022): Rusty Rendon, who is visually impaired, alleged that HomeLight’s website wasn’t built to work properly with screen-reading software. This reportedly made it difficult or impossible for him to use.

Separately, HomeLight sued HomeOpenly and its founder, Dmitry Shkipin, after Shkipin and HomeOpenly published claims accusing HomeLight of illegal price-fixing and other misconduct.

While these cases don’t prove HomeLight broke the law, they are still worth knowing about if you are considering using the company. Complaints about unwanted calls and texts, in particular, line up closely with what shows up repeatedly in customer reviews.

How Do Customers Rate HomeLight?

535 are from Google, where HomeLight has a 4.5-star rating. On Trustpilot, they have 2.2 stars from 8 reviews. On Yelp, they have a 2.8-star rating based on 68 reviews. Additionally, they are an A+ accredited BBB company with 1.7 stars from 22 reviews.

Website Rating Review Count
Trustpilot2.2-star8
BBB1.7-star22
Google 4.5-star535
Yelp2.8-star68

We analyzed HomeLight’s reviews and found that most positive reviews mentioned:

  1. Quick agent matches
  2. Buy Before You Sell option

However, HomeLight complaints highlight common themes of:

  1. Unauthorised sharing of information and spam calls
  2. Lack of customer support
  3. Referral fee for agents
  4. Redirect cash sale sellers to Realtors

What Do HomeLight Positive Reviews Say?

✅ Quick agent-matching service

Several sellers praised HomeLight for connecting them with qualified, local real estate agents and making the selling process easier. Reviewers highlighted knowledgeable agents and smooth transactions.

David R. shared their experience and said:

David R. USASubmitted 2024

I reached out to Homelight when we were looking to sell our home and they smashed us with a good reputable, local real estate agent. They made the process very easy and answered all my questions within a timely matter I would definitely use them again in the future.

Source: Yelp

Praising the company, Peter Borges said:

Peter BorgesUSASubmitted 2022

Using HomeLight made it very easy for my family and I to keep on top of the current real estate market trends in our neighborhood. Once we were ready to sell, HomeLight was able to refer us a highly qualified real estate agent that was extremely knowledgeable and professional. Our realtor was able to quickly sell our home is just a few days and we sold for list price. The process from beginning to end was stress free. We would like to thank both HomeLight and our real estate agent for a pleasant experience.

Source: Google

✅ Buy Before You Sell flexibility

A few reviewers said HomeLight’s Buy Before You Sell program allowed them to move into their new home before selling their existing property.

Here’s what Benjamin D. had to say:

Benajmin D. USASubmitted 2023

I have been shocked by the experience and attentiveness of the Homelight staff and their professionalism. We recently used the Buy Before You Sell program. It was difficult to understand at first, but after understanding it and realizing the benefits far outweighed the costs, we decided to go for it. The results were that we got into a home that would have been near impossible due to our need to sell our home first, and our house would have never looked or showed as well had we been living during the sale. We got to move into the new home first, and although we still were worried our house wouldn’t sell, our agent did a great job of selling our house and working with Homelight on the second leg. Phew, glad it’s over, but the reality of the extra money in our pocket and getting the home we actually wanted was well worth it. Thank you Team!

Source: Yelp

What Do HomeLight Negative Reviews Say?

❌ Unauthorized contact sharing leads to spam calls and texts

Several reviewers alleged that HomeLight passed their contact information to real estate agents, leading to a barrage of unsolicited calls and emails. Reviewers said they were repeatedly contacted by agents instead of receiving the cash offers they expected.

Sharing their experience, Dean Vi shared:

Dean ViUSASubmitted 2026

AVIOD HOMELIGHT AT ALL COST. their business is just a lead farm where they blasted out your contact information. You’ll get barrage with unqualified,phone calls and emails. That is almost impossible to get out of. My phone has been ringing for morning to night for weeks, many of the callers can barely speak English. It is absolutely insane.

Source: Trustpilot

Brandon B., who faced a similar situation, said:

Brandon B. USASubmitted 2025

I think it’s unanimous. Homelight pulls a bait and switch farming out your phone and email to realtors that solicit you. I searched online how to for sale by owner and HL popped up. ‘Sell your home quick for a cash offer’. I provided my info and did not get any kind of offer from them. Instead received many phone calls and a few emails from realtors that wanted to list my home. I suspect there will be a class action lawsuit for HL in the future.

Source: Yelp

❌ No resolution for issues

Many reviewers reported struggling to get their issues resolved, with some describing repeated follow-ups and long delays before receiving answers or necessary documentation.

Here’s what Brian Pastor had to say:

Brian Pastor USASubmitted 2025

I’ve been inquiring about an issue with HomeLight for several months now, and the lack of support is unacceptable. I’ve tried calling multiple times and only get routed around to different people who all say they can help—but no one ever actually resolves the issue. Emails go unanswered, and getting a hold of a live person to address a technical problem feels impossible. The only reason I’m giving even one star is because I do find Disclosures.io useful. But beyond that, I am extremely dissatisfied with the service, responsiveness, and customer support. As a paying professional who depends on these tools, I expect far better.

Source: Google

Complaining about HomeLight, Jane said:

JaneUSASubmitted 2026

Adreadful experience. My real estate broker and I spent days a weeks trying to get documentation for selling a condo. Are there no humans in that place?

Source: Yelp

❌ Referral fees may limit commission savings

Some reviewers questioned whether HomeLight provides enough value when part of the agent’s commission goes to HomeLight as referral fee. One reviewer felt the arrangement reduced their ability to negotiate directly with agents for a lower commission.

Roger A. complained about the referral fee model and said:

Roger A. USASubmitted 2021

Constant spam emails once I inquired about selling my home, and they don’t find you the “best” Realtor. They find you the one THEY want you to use… that being ones who’ve agreed to pay them a referral fee, which is most likely to be a newer, less experienced agent with limited resources to help you buy or sell. You’ll learn really fast how to tell the difference. If you think it’s expensive to hire a professional to do a job, just wait until you hire an amateur!

Source: Yelp

Sharing their experience, Jet Ski stated:

Jet Ski. USASubmitted 2021

HomeLight states it’s free, but in my case they are getting 25% of the selling agents commission. They really have done nothing to earn that. You’re better off looking at google reviews, then looking at the agents website for those you’re interested in and negotiating commissions with the agent. Here’s a few details of my experience. I stated I was looking at selling in 1-3 months, yet I started getting lots of calls the same day with no filtering on their side. Also, there were a couple of agents I knew personally that received a referral from HomeLight, now they’re on the hook for 25% of their commissions if I use them. I have now missed an opportunity to negotiate directly with these agents on commissions.

Source: Google

❌ Cash-sale-interested sellers persuaded to connect with Realtors

Some reviewers said they requested cash offers through the Simple Sale program but were instead referred to real estate agents. They described this as misleading and felt HomeLight did not honor their preference for a cash sale.

Here’s what Jason H. had to say:

Jason H. USASubmitted 2025

Where to start with this company, bait and switch To start. They called me 4 times to ask me questions about my property. When I asked about the cash offer, they said a realtor would be in contact with me. I told them that’s not what I wanted, got hung up on. Called them 4 times, got hung on all times because I asked questions. Run from this company, they are horrible.

Source: Yelp

Ryan S., who faced a similar situation, said:

Ryan S. USASubmitted 2024

I request an Offer for their Simple Sale cash buy option, and specifically stated that I did not want to be contacted by an agent… After entering my information they immediately said no investors were available in my area and sent my contact info out to several realtors. They are not to be trusted with your information. This is just a bait and switch referral operation.

Source: Yelp

What Are HomeLight Pros and Cons?

After analyzing the various services of HomeLight and their reviews, here are the advantages and disadvantages we found.

✅ Pros

  • Extensive Network of Experts: HomeLight Inc. has partnered with over 30,000 agents and lenders across the US.
  • Nationwide Coverage: HomeLight’s agent-matching service is available in all 50 states. Their Cash Offer and Trade-In program also extends service in many major markets like Florida, Colorado, Texas, etc.
  • Quick Agent Suggestions: HomeLight instantly gives you an agent recommendation after you fill out an online form. For example, the company immediately suggested agents to Jessica Stahl after they filled out the form.
  • Streamlined Process: With agent-matching services, financing tools, closing services and more in one place, HomeLight can be your one-stop solution for a streamlined homesale. For instance, buyer Bob Wilson used the help of HomeLight Title and Closing to easily manage the escrow funds and closing costs.

❌ Cons

  • Negligible Scope for Commission Savings: Agents pay a referral fee to HomeLight when they close a deal through the platform. This fee can make it harder for you to negotiate a lower commission, as part of the agent’s commission is already committed to the referral fee.
  • Unauthorized Sharing of Information: HomeLight might share your information even if you approach them for a cash offer. Ryan S. faced this situation when the company sent their information to Realtors, despite requesting otherwise.
  • Constant Spam Calls: After contacting HomeLight once, you may receive frequent spam calls and emails. For example, Victor S contacted HomeLight to find out the value of their home. Even though the company did not respond, they received many spam calls and texts.
  • Unreliable Customer Service: You may have to follow up multiple times to get your questions or issues resolved. Some reviewers also reported delays in receiving answers or necessary information.
  • Cash Offer Requests May Lead to Realtor Referrals: As per many reviews, even if you request a cash offer through HomeLight, you may instead be connected with a real estate agent.

Yes, there is a HomeLight listing management service. Their website claims that it helps agents make transactions simple and secure.

How Does HomeLight Work for Sellers?

You can use HomeLight’s services to either list your home on the market or seek a fast all-cash offer.

  • Check Your Home’s Worth: Visit HomeLight.com and see what your home’s current value is before deciding whether you want to list it on the market or not.
  • Get Recommendations: In case you want to list on the MLS, HomeLight will suggest you real estate experts in your area. You can choose the best match for your needs.
  • Sell Your Home: Whether you list your home or seek a cash offer, HomeLight and their agents will help you sell your home.
  • Close the Deal: HomeLight promises to help you through the closing process. Their representative will help you with the paperwork and closing transaction.
    🚨Important: Many HomeLight seller reviews mentioned that they received a barrage of spam calls and mails after using the the HomeLight home value estimator.

How Does HomeLight Work for Buyers?

HomeLight can help you secure your dream house with a simple buying process.

  • Connect With Agents: After you enter your home search details, HomeLight will suggest local agents. You can interview them and then choose one that works best for you.
  • Secure a Mortgage: After agreeing upon a budget with your agent, you can connect with lenders to secure a loan. You can also apply for a HomeLight Home Loan in certain states.
  • Find Your Home: With HomeLight’s home search, you can keep an eye on new listings on the market.
  • Make an Offer: Once you find your dream house, you can make an offer with the help of the HomeLight agent. In case your offer is accepted, the agent will further help with the closing paperwork.

HomeLight Settlement LLC helps buyers and sellers to handle the title and closing process. Since there is a lot of paperwork during the settlement process, the company steps in and makes it easier for you to track the legal steps.

Other HomeLight Programs and Services

Most homeowners approach HomeLight for their agent-matching services. However, the company has expanded their services to cover many other aspects of real estate.

HomeLight Simple Sale program

You can use HomeLight’s Simple Sale program to get competitive cash offers for your home and compare them with traditional sale prices. Through this program, you can sell your house as-is, and that too with zero commission fee.

We found HomeLight Simple Sale reviews where sellers alleged that even though they approached the company for a cash offer, their information was shared with listing agents. Sellers like Joe B and Karrie J called out HomeLight for using such deceptive techniques.

How Much Do You Pay?

You can use HomeLight’s Simple Sale program without having to worry about any costs. You don’t have to pay any commission fee while seeking a cash offer. Additionally, you don’t have to undertake any repairs either.

pro tip icon

Pro Tip: Like most cash offers, you might get only 50% to 70% of your home’s value with the Simple Sale program. We recommend using a cash buyer marketplace to possibly attract multiple buyers and competitive offers.

HomeLight Cash Offer

You can use HomeLight’s cash offers as a buyer, too. They will make a cash offer on your behalf and purchase your dream home. You can then buy the property from the company after securing your finances.

How Much Do You Pay?

You will have to pay a fee to HomeLight for the number of days they hold your home, depending on your local market. As of now, this service is available in 48 states.

For the first 30 days, you will have to pay a 3% of the purchase price as fee. This amount can be lowered to 1% if you use HomeLight Home Loans. After a month, you will be charged 0.5% daily for the number of days they own your home.

HomeLight Trade-In

HomeLight Trade-In helps you to buy a new house before selling your existing one. You get a guaranteed offer on your old home while buying a new one. After this, the company looks for buyers to resell your old house within 120 days.

How Much Do You Pay?

The fee changes depending on your local market. Typically, it is 2.4% of the old home’s sale price. However, it is 2.9% in Florida, while there is an upfront fee of $1,500 in Chicago.

    🚨Important: In case your previous house does not sell within 120 days then HomeLight will buy it at the Loan Payoff Value and list it on the market.

HomeLight Home Loans

HomeLight offers mortgage services with their Home Loan program. They promise help from an assigned loan officer, low rates, and convenience.

How Much Do You Pay?

Our research shows that there is no fixed interest rate for the HomeLight mortgage. Typically, it depends on your credit score, loan amount, market conditions, etc.

HomeLight Coverage

HomeLight real estate covers all 50 states and D.C. However, their programs are market-specific and cover different states.

HomeLight_Reviews

How Much Does HomeLight Charge?

The HomeLight Referral program is free for you, but they will charge your agent a referral fee. This fee is around 25% to 33% of your agent’s commission. Meanwhile, the agent might take a commission of 3% or more of your home sale.

For instance, if your home’s value is $300,000, your agent might charge you $9,000. Out of this, HomeLight will possibly keep around $3,000. As a result, your agent is less likely to negotiate their commission and lower it.

Richard Knapp was disappointed with HomeLight’s lack of transparency about their referral fee. They had to pay thousands in commission to an agent they already knew and could have contacted directly.

    🚩 HomeOpenly, another real estate platform, had once accused HomeLight of price fixing and false advertising. Watch the video to uncover the truth about the HomeLight vs. HomeOpenly case.

No, you don’t pay any hidden fees with HomeLight. The service is free for sellers and buyers. However, agents pay HomeLight about 33% of their commission as a referral fee. This can reduce the agents’ willingness to lower commission rates.

HomeLight Competitors

We evaluated various real estate companies on metrics of essential features such as commission savings, profit, and fee transparency. Our research led us to Houzeo, Clever Offers, and UpNest as top options. Here’s how they compare to HomeLight.

We conducted a comparative analysis to identify HomeLight’s top competitors based on key factors such as commission savings, profit, and fee transparency. We aim to provide a fair and data-driven comparison.

  • Market Comparison: We evaluated different types of home-selling solutions, their services, and company policies.
  • Pricing Structure Assessment: We evaluated the true value of each platform by breaking down upfront flat fees, potential hidden costs, and percentage-based commission structures.
  • Consumer Feedback Review: We analyzed seller reviews from Yelp, BBB, Trustpilot, and Google to understand satisfaction levels and common concerns across platforms.
  • Support and Assistance Evaluation: The level of transaction support was evaluated by measuring the availability of dedicated closing coordinators, comparative market analyses, and advanced tools.
  • Selection Criteria: We chose the competitors based on how they differ from HomeLight’s model to ensure a balanced mix of alternatives.

1. HomeLight vs. Houzeo

HomeLight connects you with real estate agents who typically charge you 3% commission. While you benefit from expert guidance and support, the agent commission is a high cost to consider when selling a house.

On the other hand, Houzeo eliminates agent commission and offers Flat Fee MLS listing service. You can utilize Houzeo’s advanced tools, save on hefty commissions, and gain exposure to potential buyers. Check Houzeo reviews to know what sellers have to say about the service.

FeaturesHomeLightHouzeo
Listing Fee3% of Home Sale$399+ onwards
Customer Rating4.3 stars (679 reviews)4.9 stars (11,000+ reviews)
CoverageNationwideNationwide
Mobile App✅✅
Showings Management Platform❌✅
Offer Management Platform❌✅
Counter an Offer❌✅
Request Highest and Best Offer❌✅
Home Inspection Dashboard❌✅

2. HomeLight vs. Clever Offers

You can sell your house as-is to HomeLight and receive a fast cash offer. However, their offer might be below your home’s Fair Market Value. Most cash buyers offer only 50% to 70% of your property’s worth.

Meanwhile, Clever Offers can push your property in front of multiple buyers and encourage competition. You can possibly attract many offers and choose one that you think is the best.

3. HomeLight vs. UpNest

HomeLight’s fee structure can be complicated to understand. Moreover, many sellers reported that they were not aware of the 33% referral fee that agents have to pay.

UpNest is another agent-matching company that charges a 30% referral fee to agents. However, they promise transparency for the commission rates so that homeowners can make an informed decision.

Other Ways to Sell Your House

  • Sell with a Flat Fee MLS Service: Flat Fee MLS companies list your home on the MLS for an upfront fee. You can avoid paying the agent’s commission while ensuring that your home gets exposure to buyers and major real estate platforms.
  • Sell FSBO: For Sale By Owner websites help you list and sell a house yourself. This way, you save thousands in agent commissions and retain complete control over the selling process. Many FSBO websites will also help you with the paperwork.
  • Sell Through Discount Realtors: Discount real estate brokers reduce their commissions to offer affordable services. Their commission varies between 1% and 2.5%.
  • Sell through a Realtor: Traditional Realtors list your property on the MLS and help you at every step of home selling. However, you have to pay them 3% of the home’s sale price for this convenience.

HomeLight Reviews: Are They Ideal for Sellers?

Yes, HomeLight is ideal if you want help from a professional agent, but with a non-negotiable 3% commission charge. While HomeLight reviews highlight their extensive services, the commission cost may be a downside for some sellers.

In contrast, Houzeo provides a Flat Fee MLS listing, helping you avoid high commission fees. With excellent customer support and positive feedback, Houzeo is a great choice for sellers who prefer a more cost-effective approach.

We implemented a rigorous multi-platform evaluation framework to provide an objective, fact-based analysis of HomeLight’s services. This review avoids single-source bias by analyzing verified customer touch points across primary consumer intelligence networks.

  • Cross-Platform Aggregation: We gathered raw review data across Google, Yelp and BBB to eliminate platform bias. Each platform weights sentiment differently, so aggregating across all three corrects for the blind spots any single source would introduce.
  • Verified Customer Sampling: Our analysis evaluated specific consumer touchpoints to ensure statistical relevance, filtering out unverifiable or duplicate accounts to protect data integrity.
  • Temporal Weighting: Reviews were time-stamped and weighted so recent feedback (last 6–12 months) carries more influence than older reviews, ensuring the analysis reflects current service levels rather than historical performance.
  • Customer Service Analysis: We scrutinized customer interactions with customer service, identifying communication gaps.
  • Alternative Cross-Referencing: We compared HomeLight directly with competitors to baseline their market value.
  • Category Tagging: Each touchpoint was coded against recurring themes like pricing transparency, customer service responsiveness, closing timeline, etc., so the review speaks about specific, actionable dimensions of service rather than a single blended star rating.

Write a Review

Please select a stars

Reviews

1.9 / 5

(13 Reviews)

Joseph Ghammashi

Verified Reviewer

27th Jul 2024

They bait to get your information.

Faith Elie

Verified Reviewer

19th Jun 2024

I am trying to sell a home “as is” in todays hard market. The people who talked with me were nice BUT, I was mislead. They don’t actually buy the house from you. They act as a real-estate agent. I asked my contact person if they couldn’t find a buyer if the deal would fall through. She ASSURED me that wouldn’t happen. Two weeks later I get a call from the first man I spoke with saying they have to terminate the contract due to not being able to sell the house. They are sweet talkers but don’t keep their word. Be warned.

David R

Verified Reviewer

27th May 2024

I reached out to Homelight when I was looking to sell my house. They matched me with a good real estate agent and he made it pretty seamless. I recommend using Homelight in the future and I will use them as well again.

David

Verified Reviewer

27th May 2024

I was flooded by real estate agents when it was time for me to try and sell my house. Homelight made it very easy and match me with Adam who made the selling process painless and very quick. I definitely recommend Home when you’re looking for a good real estate agent. Thank you.

Fraud company

Verified Reviewer

10th Apr 2024

They have looted me for 4500 bhs and they have not refunded me yet both the person in the company bilal and Zubair are completely fraud please do go them they will loot you I have all the ills and proof of this

Anonymous

Verified Reviewer

3rd Mar 2024

DO NOT WASTE YOUR TIME WITH HOMELIGHT. BIG SCAM!

Charles Kimball

Verified Reviewer

18th Jan 2024

I keep receiving calls and text messages wanting to buy my house and/or help find an agent. I have repeatedly told them that I am not interested in selling my home and to quit contacting me. If HomeLight continues to contact me, I will contact TREC.

Nightmare deal

Verified Reviewer

7th Nov 2023

I am a licensed Real Estate agent and am writing this review on behalf of my client. HomeLight is not upfront about the ACTUAL costs associated with unlocking any equity in your home. The idea is for them to lend you money to purchase before you sell. They put a lien on your home for using their services, and you agree to giving them 2.4% of the sale price when you do finally sell your home. I requested a cost sheet detailing out the inspection fees and other associated fees that would be on top of the 2.4%. They mentioned an inspection fee which was acceptable. However, they did not state that they would charge double the actual cost. They also charged $150 for notary fees and in our area, it’s literally $20 for someone to notarize a form for you. These costs seem minor but at the end of the transaction, you end up owing them thousands of dollars more than expected. The business idea is great but they nickel and dime every single thing that they can. It has been an awful interaction with them. Please don’t allow them to swindle their way into your deal. Find a reputable bank to do a bridge loan and use a highly experienced real estate agent. This company is built by armatures. Don’t let a lender tell you that this is a good idea either.

Leslie Carver

Verified Reviewer

Homelight has been a terrific resource for me!

Mark Wright

Verified Reviewer

worst experience representing buyer than ever. Seller had no support and had no idea of how the process worked. Home was not listed correctly. Unless you REALLY know all the ins and outs of real estate. Stay away from this. it will cost you.

Alison Bessette

Verified Reviewer

This is an absolute scam just to get your info and give it to a bunch of realtors that charge to help sell your home the link I actually thought i was signing up for was to get an all cash offer on my house which you never even get one and I was extremely upfront when I stated that in no way was I interested in having realtors contact me but guess what now they are and since I the text message where I clearly state to not give my information to anyone and they still did I will be filing a complaint with first my states attorney and then anyone else who may handle regulating this kind of blatant disregard for a consumer.

Brenden

Verified Reviewer

Not at all, just another place to waste your money as a realtor

James

Verified Reviewer

Homelite was a nightmare from the very beginning. Twice, we received leads from a different source. Homelite then sent over their lead on the same address. We declined. They still tried to sue us after they closed

Frequently Asked Questions

Is HomeLight free to use?

Yes, HomeLight is free for buyers and sellers when using their agent-matching service. You do not pay any fee, instead, participating agents pay a HomeLight referral fee when a transaction closes. However, you will have to pay a listing commission to the agent HomeLight connects you with.

How does HomeLight's Buy Before You Sell program work?

HomeLight's Buy Before You Sell program lets you access a portion of your existing home equity before selling, which you can use toward purchasing your next home. After approval, you can make an offer on a new home without a home-sale contingency, move into it, and then list your old home for sale.

What is HomeLight Simple Sale?

HomeLight Simple Sale is an online cash-offer platform that can connect you with cash buyers and investors and help you sell your home as-is fast. However, many HomeLight reviews mentioned that sellers who were interested in a cash home sale were instead directed by HomeLight to connect with traditional real estate agents.

How much does HomeLight Simple Sale pay?

As per the HomeLight website, they estimate a property's Simple Sale offer price to be around 90% of market value. However, as per many seller reviews, even if you approach HomeLight for their Simple Sale program, they will possibly push you to connect with a real estate agent instead and pay a 3% listing commission.

What are some common HomeLight complaints?

Common HomeLight complaints include unwanted calls or emails, concerns about personal information being shared with real estate agents, and customer-service issues.

How does HomeLight compare to Houzeo?

HomeLight vs. Houzeo depends largely on how you want to sell. HomeLight can connect you with real estate agents who will typically charge you a 3% listing commission and take over the selling process on your behalf. Houzeo, on the other hand, charges an upfront fee and provides you with online tools, pricing support, etc to help sell your home on the MLS.

How accurate is HomeLight's home value estimator?

HomeLight's home value estimator isn't 100% accurate. It uses information you provide along with public records, MLS data, market sources, and current market trends. However, on their website, HomeLight suggests that if you want a more precise number, you should either go for a professional appraisal or a Comparative Market Analysis.

How does HomeLight match you with a real-estate agent?

HomeLight's agent matching starts with an online questionnaire about your property, transaction, price range, and what you want from an agent. HomeLight then uses information such as agents' transaction history and experience to suggest local agents who fit your requirements.