2.3
Editor's Rating0
User Rating (0 Reviews)We Buy Ugly Houses is a network of real estate investors that buys distressed homes fast for cash. They follow a franchise-based model and bring over three decades of experience in helping homeowners sell their house hassle-free.
Pros
Cons
We Buy Ugly Houses is a cash home buyer that operates across the US. They focus on purchasing distressed homes and offer a quick cash deal to sellers. You can sell a house as-is to them without making any repairs.
However, their promises of a quick and convenient home sale might come with a considerable trade-off. They typically extend a single cash offer that may be lower than the Fair Market Value. This means you could get only 50% to 70% of your home’s worth.
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✍️ Editor’s Take: We recommend you opt for cash buyer marketplaces. They connect you with nationwide investors and buyers, increasing your chances of getting multiple cash offers. This way, you can compare different offers and choose the best possible deal.
Key Takeaways
- We Buy Ugly Houses is a company that pays quick cash for houses and purchases them as-is.
- Best For: Homeowners facing complex financial or real estate challenges and need quick cash in hand.
- Ratings and Reviews: Average rating of 2.9 stars based on 151 total customer reviews.
- Customer Experience: Highlights inconsistency in service quality. Some sellers praise the fast selling process and professional agents. While others complained about lowball offers and constant spam calls.
- Reputation: Generally mixed. Holds an A+ accreditation on BBB. However, accused of using deceptive tactics and misleading elderly homeowners.
- Pros: Quick closing, fast cash offers, no service fee, and savings on repair and closing costs.
- Cons: Lowball cash offers, no scope for negotiation, unsolicited spam messages, and inconsistent quality of service.
- Coverage: Services available in 47 states except Alaska, Hawaii, and South Dakota.
- Alternatives: Clever Offers, Houzeo, and Offerpad.
Is We Buy Ugly Houses Legit?
Yes, We Buy Ugly Houses is a legitimate company. Ken D’Angelo established the company in Dallas in 1996 as HomeVestors of America Inc. However, by the 2000s, the company became popular by their brand name ‘We Buy Ugly Houses’.
Now, We Buy Ugly Houses is one of the most widely known cash house buyers in America. According to their website, the company has served 100,000+ sellers nationwide over a period of thirty years.
Ken D’Angelo established We Buy Ugly Houses’ parent company, HomeVestors, in Dallas, Texas, in 1996. However, since its inception, the company has seen numerous changes of ownership. Now, Bayview Asset Management owns HomeVestors.
Yes, both are essentially the same company. HomeVestors of America is the parent company of We Buy Ugly Houses. They operate as a franchise-based organization. As a result, HomeVestors reviews complaints and praises are the same as those for We Buy Ugly Houses.
We Buy Ugly Houses Reviews: What Are People Saying?
We found seller reviews of We Buy Ugly Houses on Yelp and Google. Across these platforms, the company has an average rating of 2.9 stars out of 5 stars based on 151 total customer reviews.
Additionally, the Better Business Bureau has given an A+ rating to We Buy Ugly Houses. However, there are no customer reviews for the company on BBB.
| Website | Rating | Review Count |
|---|---|---|
![]() | 41 | |
| Weighted Average | ![]() | 151 |
| Yelp | ![]() | 110 |
We analyzed We Buy Ugly Houses reviews and found that most positive feedback highlight:
However, not every seller echoes these sentiments. Many homeowners were dissatisfied with We Buy Ugly Houses’ services and mentioned:
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🚨Important: On review platforms, like Google and Yelp, We Buy Ugly Houses and HomeVestors reviews are often combined since they are the same company.
We Buy Ugly Houses Positive Reviews
✅ Fast and convenient selling process
Most of the positive reviews showcased that sellers like the speed of the home sale with We Buy Ugly Houses. Positive reviews mentioned that the company delivered on their promise of quick deals and fast closings. For example, seller Donovan Weddell shared:
This company is phenomenal to say the least. Best process to close on a house fast and with a great trust worthy team at the same time.
Source: Google
✅ Good alternative to traditional home sale
Many sellers shared that We Buy Ugly Houses’ services are well-suited for selling homes that might not be easy to sell through traditional channels. The company helps homeowners facing complex real estate situations. Here’s what Chip Glennon said about this:
Fantastic system and processes wonderful people at corporate that help train and deploy people across the country that solve complex and difficult real estate situations that conventional methods are not able to for thousands of people across the country. Kudos to the entire organization for bringing professionalism integrity and trust into a business that by in large outside of homevestors lacks honesty transparentency and accountability to the customer.
Source: Google
✅ Professional and knowledgeable real estate agents
Positive seller reviews highlighted that We Buy Ugly Houses partners with knowledgeable real estate agents. Most sellers were satisfied with the professionalism shown by their representatives. For instance, David shared:
I highly recommend HomeVestors. They are very quick to respond. The company president, Nick, came to my house within 24 hours after I called them. While the company is part of a national franchise, it is locally owned and operated by someone who is a native Philadelphian, so he knows the territory well. He made me a very fair offer on the spot. He was completely transparent about the process and offered explanations even before I asked some questions. They have a professional organization and are very polite and respectful in their dealings. I would suggest calling HomeVestors first, especially if you are contacting competing companies.
Source: Yelp
We Buy Ugly Houses Complaints
❌ Lowball offers and deceptive techniques
Sellers criticized We Buy Ugly Houses for using unfair methods and misleading homeowners. The complaints alleged that the company uses false repair claims to push low offers. Seller Anastasia D. shared their experience and said:
OMG, these loosers that are affiliated with Homevestors are just taking advantage of homeowners. They are using predatory practices, manipulations and deceipt to take home owners accross, touting that their homes need so many repairs to justify their predatory lowball offers. They target the elderly and eagle who are not able to see real value in their assets. Gross!
Source: Yelp
❌ Repeated unwanted contact despite multiple opt-out requests
Multiple homeowners expressed their frustration over getting constant spam calls from We Buy Ugly Houses. Many of them had asked the company to put them on a ‘Do Not Call’ list, yet the cash buyer did not comply. Kathryn Fields shared their experience and said:
This company keeps mailing my grandmother when we have called multiple times to get them to stop. We have asked to be put in a do not contact list but get mail from them at least once a month. I will be filing a complaint with the FTC. If they are doing this to random people who knows how they actually treat their customers.
Source: Google
❌ Minimal repairs on flipped homes
We Buy Ugly Houses typically extends lowball cash offers to account for repairs on the distressed homes. However, many buyers complained about the poor quality of repairs on the flipped homes. Sharing their experience, homebuyer Bo L. stated:
Purchased a home from “We Buy Ugly Houses” – a flip property – in SE ABQ – less than 3 years ago – I should’ve listed to my home inspector then – who had done inspections for this seller for other buyers. He mentioned this company typically does cheap work…shiny and glossy for show, but crappy work underneath it all. Recently, the kitchen sink fell through the granite countertop – both the granite and the kitchen sink were not installed properly. I would never recommend that anyone buy their homes, use their contractor, and their sales agents. Buyer beware.
Source: Yelp
We Buy Ugly Houses Reviews: Pros and Cons
We Buy Ugly Houses is known for a quick and easy selling process with zero service fees and repair costs. However, complaints point towards the possible risk of non-negotiable and lowball cash offers, along with constant spam calls.
So, if you are considering selling your home to We Buy Ugly Houses, it’s important to weigh both the benefits and drawbacks of the company.
✅ WeBuyUglyHouses.com Pros:
- Quick Closing: We Buy Ugly Houses can close on your property in as little as 3 weeks. Like Joel Noonkester, you can also have the cash in your account within 3 weeks of accepting the company’s cash offer.
- Fast Cash Offer: They are known for extending cash offers within 24-48 hours. So, you can get quick cash in hand if you’re in a hurry.
- No Service Fees: Many reviews for We Buy Ugly Houses mention that they don’t charge any service fee when you sell your house to them. For example, Wayne N. did not have to pay any fee, even though the company handled the home’s repair, cleaning, and sale hassle-free.
- Saving on Repair and Closing Costs: You avoid spending money on repairs when you sell your home for cash as-is. Furthermore, all closing costs are borne by the company.
❌ WeBuyUglyHouses.com Cons:
- Lowball Cash Offers: We Buy Ugly Houses deducts the repair costs and estimated profits before extending their cash offer. Like Cindy Lee, you may get an offer of $60,000 less than any other offer.
- No Scope for Negotiation: Cash buyers for homes like We Buy Ugly Houses usually extend fixed cash offers. You cannot negotiate or ask for a higher price. So it is a take-it-or-leave-it deal.
- Unsolicited Spam Messages: Many We Buy Ugly Houses and HomeVestors reviews state that their associates send out numerous spam messages. These messages are often sent to people who may not even own distressed properties. For example, Emily Payton accused the company of “harassing” their family with unsolicited postcards.
- Inconsistent Quality of Service: We Buy Ugly Houses offices are run by local real estate investors. So, your experience can vary depending on how their local representative handles your home sale.
How Does We Buy Ugly Houses Work?
Getting a cash offer from We Buy Ugly Houses is a straightforward process.
- Contact We Buy Ugly Houses: You can either call 877-413-4379 or visit webuyuglyhouses.com to sell your house fast.
- Submit Details: Provide information about your house, like its location, square footage, features, etc.
- Schedule a Home Inspection: They inspect your house within 24 hours. You will receive a no-obligation cash offer after the home inspection. This is usually a “take-it-or-leave-it” deal.
- Accept the Cash Offer: If you accept the cash offer, you can sign a purchase agreement and choose a closing date.
- Receive Cash: Once you finalize the deal, you can get cash in hand in as little as 3 weeks.
Properties That We Buy Ugly Houses Purchases
Here are the different types of properties that We Buy Ugly Houses purchases:
- Homes with structural issues
- Properties facing foreclosures
- Homeowners going through a divorce or retirement
- Inherited houses
- Homes in high-crime neighborhoods
- Fire-damaged homes
- Properties in flood prone zones
- Houses with difficult tenants
We Buy Ugly Houses Coverage
We Buy Ugly Houses operates in 47 states, including D.C. However, they do not offer real estate services in Alaska, Hawaii, or South Dakota.

Pro Tip: Clever Offers’ services are available nationwide. They can help you connect with multiple national and local cash buyers.
How Much Do They Pay?
Like most cash buyers, We Buy Ugly Houses also pays less than the market value. Their offers usually range from 50% to 70% of what your home is actually worth. So, if your property is valued at $250,000, you might only get an offer between $125,000 and $175,000.
However, the exact offer depends on the condition of your property. The more repairs your property has, the lower the value you will get. This range aligns with typical industry practices, as most cash home buyers offer below-market value.
We Buy Ugly Houses Competitors
We evaluated various competitors of We Buy Ugly Houses on the metrics of profit, fair market value, and home condition. Here’s how they compare to the company.
We conducted a comparative analysis to identify We Buy Ugly Houses’ top competitors based on key factors like profit, fair market value, and home condition. We aim to provide a fair and data-driven comparison.
- Market Comparison: We evaluated different types of home-selling solutions, including fast cash home buyers, real estate platforms, and iBuyers to ensure a well-rounded comparison.
- Consumer Feedback Review: We analyzed seller reviews from Yelp and Google to understand satisfaction levels and common concerns across platforms.
- Selection Criteria: We chose the competitors based on how they differ from We Buy Ugly Houses’ model, to ensure a balanced mix of alternatives.
1. We Buy Ugly Houses vs. Clever Offers
We Buy Ugly Houses’ quick cash offers might be appealing to many sellers. However, it could come at the cost of your home sale. You may get lowball offers from the company, generally 50% to 70% of your home’s worth.
As a cash buyer marketplace, Clever Offers takes a different approach. They can push your property in front of multiple buyers, fostering competition. This way, you not only avoid settling for the first offer, but also choose the option that suits you the best.
2. We Buy Ugly Houses vs. Houzeo
With We Buy Ugly Houses, you can save on repair costs since they purchase homes as-is. However, the company will likely provide you with a non-negotiable, discounted offer to compensate for the repairs. You may not get your home’s fair market value this way.
Houzeo, on the other hand, can list your home on the MLS and syndicate it to major websites like Zillow, Trulia, etc., for a flat fee starting from $299. This ensures that your home reaches a large pool of interested buyers, possibly willing to pay the full asking price.
Yes! You can list your home for sale or search millions of homes on the Houzeo mobile app!
Download now on the Apple App Store or the Google Play Store.
3. We Buy Ugly Houses vs. Offerpad
We Buy Ugly Houses does not charge any service fee. Their service won’t cost you a penny. However, since they usually pay only 50% to 70% of your home’s worth, you might have to sacrifice a substantial amount of money.
Meanwhile, as an iBuyer, Offerpad has strict eligibility criteria for homes and charges a service fee of 5%. However, they can offer you up to 80% of your home’s equity.
Other Options You Should Consider
- Sell With a Flat Fee MLS Service: Flat Fee MLS companies list your home on the MLS for an upfront fee. This way, you can ensure that your home gets exposure to buyers and major real estate platforms without paying agent commission.
- Sell FSBO: You can list your home for sale by owner and retain control over the selling process. This also allows you to save thousands in agent commissions.
- Sell Through a Realtor: Traditional Realtors list your property on the MLS and help you at every step of home selling. However, you have to pay them 3% of the home’s sale price for this convenience.
- Sell Through Discount Realtors: Discount real estate brokers reduce their commissions to offer affordable services. Their commission varies between 1% and 2.5%. However, they won’t provide you with full-service assistance at this discounted fee.
People Who Buy Houses for Cash Near Me
There are many people who buy homes for cash. Take a look at the best companies that buy houses for cash in your market.
Is We Buy Ugly Houses Worth It?
Yes, you can consider We Buy Ugly Houses if you are fine with settling for a lowball and non-negotiable offer. So, if you need to sell fast and are open to a discounted price, they can be a convenient choice. However, this convenience might come at the cost of your final payout.
For a better deal, consider selling your home with a cash buyer marketplace. This gives your property wide exposure and lets you compare offers from multiple cash buyers. So increase your chances of getting a competitive price closer to your home’s actual market value.
We conducted thorough research on reviews for We Buy Ugly Houses to provide an unbiased and fact-based analysis. Our research compiled data on real customer experiences from credible sources. To maintain accuracy, the methodology included:
- Varied Reviews: We gathered We Buy Ugly Houses Google reviews along with customer feedback from BBB and Yelp to ensure credibility.
- Qualitative Analysis: We analyzed reviews to identify common issues, discern themes, and gauge overall customer sentiment.
- Objective Insights: To highlight both pros and cons, we summarized all the reviews and offered neutral insights.
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