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10 min read Mar 16, 2023

Trulia Reviews: Is It Truly a Smart Choice to Sell or Rent?

Trulia Reviews

Trulia is one of the biggest American online real estate marketplaces for home buyers and renters. Trulia revolutionized finding homes by enabling live internet real estate listings. It is a subsidiary of Zillow of group.

Trulia is also an independent real estate and advertising site comprising industry enthusiasts, sellers, and buyers. It is the 3rd most visited real estate website with over 20 million monthly visitors.

Key Takeaways

  • Pros: Trulia’s neighborhood feature gives great insights about a locality for buyers and renters.
  • Cons: Trulia doesn’t offer much for sellers except listing for sale/rent via Zillow.
  • Our Take: We recommend Trulia for home buyers and renters but not for sellers. If you are looking to sell your house, consider listing on Houzeo as it offers cutting-edge technology, and stellar customer service.

What is Trulia?

Trulia mainly focuses on buyers and renters. It is a real estate marketplace that helps you find residential properties for buying, and renting. Trulia provides neighborhood reviews and agent recommendations.

It helps you find a place to live by connecting you with an agent who can help you close the deal. However, if you want list your home on Trulia for sale or rent, you have sign up with Zillow.

Most of the information on Trulia is identical to its parent company. However, what differentiates Trulia is the deep insights on individual neighborhoods which providing reviews from the locals.

A Place for Home Buyers and Renters


  • $29 Rental Screening Service Fee.
  • 2.5 Stars 2.5/5 (User Ratings)

Trulia is owned by Zillow, and it aims to be a one-stop shop for home buyers and sellers.

For Home Buyers:

  • Easy Home Search: You can easily find homes for sale or rent on Trulia. You can also check the price trend of a listed property.
  • Local Coverage: They offer comprehensive map and filters, which make it easier to look for local information about the property.

Mobile App: Yes

👉 Our Take: Trulia is good option for home buyers and renters but doesn’t offer much for sellers.

Trulia has an easy-to-use interface for browsing homes for sale and rent. This includes the following features:

  • Accurate local information
  • Mortgage, affordability, and refinancing calculator
  • Tutorial guides teach you how to maximize your app experience
  • They provide extensive information about the neighborhood like schools, cafes, pet-safe properties, community events, etc. 
  • No option to list properties
  • Need to maintain an account for saving search criteria

Listings Can be Outdated: Sometimes even if the house is sold, the listing is not updated. This can mislead the buyers.

Inadequate Customer Support: Customers have frequently reported lack of response from the Trulia’s support team.

Trulia has a rating of 2.5 out of 5 stars on Trustpilot and 1 out of 5 stars on BBB.

Is Trulia Legit?

Yes, Trulia is a legitimate and licensed real estate company founded in 2005 by Pete Flint and Sami Inkinen. Its headquarters in San Francisco. It has been owned and operated by Zillow Group Inc, since 2015.

According to the website, there are over 3.5 million homes listed for sale on Trulia. It also offers 35+ filters to help renters find their ideal homes.

What Does Trulia Offer?

Trulia offers various features that are displayed on its website explained below.

  • For Buyers
    Buyers can search for homes based on their preferred location, and schedule a tour. The website allows you to filter houses that are for sale and sold already.
  • For Renters
    Trulia displays apartment and house options to those looking for rented homes based on their required location.
  • Neighborhood
    Trulia’s neighborhood feature provides insights about a particular locality. This provide users with photos, drone footage, reviews from local residents, and nearby amenities (schools, restaurants, etc.).
  • Other Features
  1. Mortgage Calculator: The Trulia mortgage calculator helps home buyers calculate their monthly loan payments.
  2. Affordability Calculator: This calculator helps home buyers determine whether they can afford a home based on a monthly budget.
  3. Refinance Calculator: You can use this calculator to determine how much you will save on your mortgage payments by refinancing your home.
  4. Trulia App: Trulia also has a mobile app for sale and rentals, available for Android and iOS.
  5. What Locals Say: Trulia launched the “What Locals Say” feature in 2018. It consists of over 7 million answered polls and reviews by locals to give a clear picture of life in the neighborhoods.
  6. Local Legal Protections: Trulia introduced Local Legal Protections in February 2018. The feature helps home buyers with information on local nondiscrimination laws for housing.

What is Trulia Estimate?

Trulia Estimate is an approximate market value of your home. It is the first stage in the process of determining your home value. However, an estimate is different from a home appraisal, so don’t confuse the two.

Trulia Estimates are calculated on the information available in the public domain and transactions agents report. The reports include the home’s location, number of bedrooms, and property tax information.

How Accurate are the Estimates?

Trulia’s estimates are identical to Zillow’s Zestimates. Its median error rate is 6.9% for off-market homes.

However, Trulia constantly monitors the estimate accuracy. It determines the error difference in value by comparing last 3-month home sale prices with the month end estimates before sale.

Trulia reports county and state wise median absolute error differences where the estimates are within 5%, 10% and 20% of the final sale prices.

How does Trulia Determine its Estimates?

Trulia Estimates are primarily derived from the Zillow’s Zestimate. Tulia uses its own developed proprietary algorithm which calculates estimates automatically and updates them daily. Some external factors that can affect the Trulia Estimates accuracy are:

  • Is data from public records, agents, and other sources available?
  • The speed of systems the municipalities corporation use to report sales data
  • Number of transactions in the particular area
  • Uniqueness of a property’s design and features

Trulia Coverage Area

Trulia Reviews

Trulia started off by featuring properties in California. It eventually extended its services across the United States.

How to List on via Zillow?

As Zillow owns Trulia, you need to have a Zillow account to sell or rent houses. The following steps will give a clear idea.

Step 1
Go to

Step 2
Enter your property address, and city details, and click the “Continue” button.

Step 3
The system will guide you through entering your home and listing information.

Your listing will be sent to the verification team for approval. After activation, your listing will appear on Trulia within 24 hours. You can then check both platforms to view your listing.

However, you need not jump platforms if you list on Houzeo. It provides you a single platform to list homes on the MLS for sale by owner.

List on Trulia for Rent

To list your home on Trulia Rentals, you need to have an account on Zillow. The steps mentioned below will guide you through the listing.

  1. Identify your address on Trulia.
  2. Sign in/Sign up with Zillow Rental Manager.
  3. Enter your home’s basic details and upload photos.

Ensure everything you enter is correct before publishing.

Advantages of Trulia

Trulia offers some advantages that favor home buyers.

  • Guidance on the Neighborhood: This feature lets buyers and renters know more about the nearby amenities of a locality who they are not familiar about.  
  • Save Your Searches: The user interface is designed in a way that enables you to save your search and revisit the searched listing again. You can also turn on the notifications when there is a new listing.

⛔️Disadvantages of Trulia

Just like the pros, there are cons which Trulia is no stranger to.

  • Inconsistent estimates : The algorithm Trulia uses to estimate home prices may not always be accurate.
  • Poor Customer Support: Several customers on BBB, Trustpilot, and Sitejabber have complained about the Trulia’s lack of support.

Is Trulia Free?

Listing on Trulia via Zillow is free. However, these free listings are sold as potential lead for agents who may incessantly reach out to you even if you aren’t ready to sell.

How Does Trulia Make Money?

The revenue Trulia generates is mainly from two primary sources – Subscription and Ad serving.

  • Subscription

Trulia provides monthly plans to real estate agents for promoting their individual listings. This will give them better visibility and help generate higher quality leads.

There are three plans – Basic, Plus, and Deluxe. The Basic plan costs $30 for one featured listing. The Plus plan costs $70 and includes three featured listings. The biggest Deluxe plan costs $200 which offers ten featured listings.

  • Ad Serving

Trulia serves ads to its users using a third party pay-per-click service. The advertisers’ money goes to Trulia through this service on a per-click or per-thousand impressions basis.

Trulia Reviews by Customers

11 customers have reviewed Trulia with an average of 2.5/5 stars on Trustpilot. On BBB, 5 customers rated with an average of 1/5 stars.

Let us glance through the positive & negative Trulia reviews.

Looks like Leslie had a very good experience with the services of Trulia.

Leslie SchauerUSSubmitted 24 Jul 2019

Great site to find homes!!! Fast and convenient to find homes your looking for in your price range!!!

Source: Trustpilot

The Neighborhood feature helped Nairoby find a good studio.

Nairoby De Los SantosUSSubmitted 20 Apr 2017

I found my studio because of this site. Truly love it!

Source: Trustpilot

❌ Outdated or incorrect listings mislead the buyers, as Mitchell pointed out below.

MitchellUSSubmitted 1 Aug 2021

Miss leading firm Florida property, in Jensen beach, property they showed was not for sale.

Source: BBB

❌ A disappointed Cathy had an unfortunate experience with both the renter and company staff while looking for a rented home.

CathyUSSubmitted 20 May 2021

I had several bad experiences trying to schedule showings and when I finally did schedule one the property owner told me that he thinks he has a potential renter and didn’t honor the appointment that I drove a half hour there and back to see. I was fuming and immediately called Trulia and left a voicemail but after a week with no reply I called their Human Resources department and they never replied either.

Source: BBB

Alternatives for Trulia

1. Houzeo

Houzeo offers you the best combination of maximum savings, advanced technology, and 5-star customer support. It is a 100% online MLS listing website with thousands of customer reviews.

Houzeo covers 47 states and DC, offering near-nationwide coverage.
👉 Houzeo Reviews: Here’s what you NEED to know.

2. is a seller and owner-oriented real estate website. It has two packages for listing homes – the FSBO package and the MLS package.

The cost of the FSBO package is $99.95. It offers a six-month listing, a free Redfin listing, unlimited photos, one video upload, and editing rights.

The cost of the MLS package is $399.95 with 2% to 3% (of sale price) buyer’s broker commission. It offers a six-month listing for MLS and, syndication to websites like Zillow,, Trulia, and other features based on state.

Should You Rent or Buy from Trulia?

We don’t recommend Trulia. Although Trulia offers some useful services, reviews from Trustpilot, BBB, and Sitejabber report a lack of customer support. It is not the most ideal platform to rent or buy.

Most Trulia reviews on BBB and Trustpilot are critical of the company. If you list your property on this platform, you may get spam emails from real estate agents.

Houzeo is a good alternative if you want a hassle-free experience. With Houzeo, you not only get maximum exposure from the MLS but also a powerful dashboard with excellent FSBO customer support.

Want to Know More About Houzeo?

Check out the video below to know why Houzeo is among the best For For Sale By Owner websites in the U.S.

What is Houzeo?

An overview of what the platform is all about

Start Your MLS Listing NOW!

» STILL WANT TO KNOW MORE? Check out these Houzeo reviews to know what makes it one of the best FSBO sites in America.

Frequently Asked Questions

Are Trulia listings legit?

Trulia has a team that verifies listed properties. An automated algorithm is deployed to scores listings based on historical data and remove listings that seem fraudulent.

What are the best For Sale By Owner websites?

These are the best for sale by owner websites that can help you: 1. (The Most Advance FSBO Platform); 2. Zillow, 3., 4., 5.
According to our assessment, Houzeo gets an outstanding score on buyer exposure, agent exposure, buyer agent commission, control over the sale, speed of execution, and the price.

Can I compare offers on Trulia?

Since you cannot list on Trulia directly, you cannot compare offers. On the other hand, Houzeo gives you a complete dashboard where you can manage your listings, compare the offers, and go for the best one.

Is Trulia a reliable site?

Yes, Trulia is a reliable real estate marketplace for home buyers and renters with over 3.5 million homes listed for sale.

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